Shipping policy

Thank you for choosing Homebox Organizing! Please review our Shipping Policy to ensure a smooth and enjoyable shopping experience.

Shipping Rates and Options

We exclusively use Canada Post for shipping within Canada. You have a choice of shipping rates and service standards offered by Canada Post during the checkout process. 

Delivery Timeframe

Orders are processed within 3 business days. Track your order with the provided confirmation email.

Damaged Goods

If your Homebox sustains damage during the shipping process, please reach out to info@homeboxorganizing.com so that we may may asses and determine how best to rectify the situation.

Returns

While we offer a 30-day return policy, please note that customers are responsible for the cost of return shipping. Ensure that the item is securely packaged to prevent damage during transit. Once we receive the returned item and inspect its condition, we will process your refund.

Return Shipping

Customers cover return shipping costs. Contact us at info@homeboxorganizing.com to initiate a return.

Refunds

Issued within 5-7 business days after receiving and inspecting the returned item.

Contact Information

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer service team at info@homeboxorganizing.com.